Privacy policy

Last updated: 18 February 2026

Zeesh Maison operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zeesh Maison is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Credit/debit card numbers, payment account information, transaction details, form of payment, and confirmation details.
  • Account information: Username, password, security questions, preferences, and settings.
  • Transaction information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past transactions.
  • Communications: Information included in customer support or other communications with us.
  • Device information: Device, browser, or network connection, IP address, and other unique identifiers.
  • Usage information: Interaction with the Services, including navigation and engagement patterns.

Personal Information Sources

  • Directly from you: When creating an account, using the Services, communicating with us, or providing information directly.
  • Automatically through the Services: From your device or browser, including cookies and similar technologies.
  • From service providers: When they collect or process personal information on our behalf.
  • From partners or third parties: As permitted or required by law.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: To fulfill orders, manage your account, arrange shipping, process returns/exchanges, send notifications, and personalize your shopping experience.
  • Marketing and Advertising: To send promotions and display personalized ads based on your activity with our Services.
  • Security and Fraud Prevention: To protect accounts, detect fraud, secure payments, and maintain safe operations.
  • Communicating with You: To provide customer support and maintain a business relationship.
  • Legal Reasons: To comply with legal obligations, respond to legal processes, enforce our terms, and protect our rights.

How We Disclose Personal Information

  • With Shopify, vendors, and service providers for IT, payment, analytics, support, storage, fulfillment, and shipping.
  • With marketing and business partners for advertising and personalized marketing, in accordance with their privacy policies.
  • When you direct or consent to sharing, including for product shipping, social media, or login integrations.
  • Within our corporate group or affiliates.
  • In connection with business transactions, legal obligations, enforcement, or protecting rights and services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may combine your store data with other merchants’ data to provide enhanced features. For more information, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

We are not responsible for the privacy, security, or content of third-party websites linked from our Services. Please review their policies before engaging.

Children's Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents/guardians may contact us to delete any such information.

Security and Retention of Your Information

No security system is perfect. We cannot guarantee absolute security, and recommend avoiding unsecure channels for sensitive information. Retention depends on operational, legal, and contractual needs.

Your Rights and Choices

  • Right to Access/Know: Request access to your personal information.
  • Right to Delete: Request deletion of personal information.
  • Right to Correct: Request correction of inaccurate information.
  • Right of Portability: Request a copy of information or transfer it to a third party.
  • Managing Communication Preferences: Opt out of promotional emails anytime; non-promotional communications may continue.
  • UK/EEA Specific Rights: Objection or restriction to processing, and withdrawal of consent where applicable.

Requests may be submitted through the Services or by contacting us. Verification may be required. Authorized agents may act on your behalf with proper proof.

Complaints

Contact us for complaints about your personal information or to lodge a complaint with your local data protection authority. For EEA residents, see the list of authorities here.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. Transfers from the UK/EEA rely on recognized transfer mechanisms like Standard Contractual Clauses or equivalent measures.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted with the revised "Last updated" date.

Contact Information

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